Why Good Emails Go Bad--And What You Can Do About It
Presented by: Cecelia Munzenmaier

Poorly written emails are more than annoying; they're also a drain on productivity. Learn how to plan emails that:

•  Get readers' attention
•  Build relationships
•  Encourage action

About Cecelia Munzenmaier

As a teacher and writing consultant, Cecelia Munzenmaier works with individuals and companies to make writing less painful and more productive. Her books--Write Better Emails and Write More, Stress Less--help business writers find more efficient ways to get writing tasks done. Based in Des Moines, IA, Cecelia is a graduate of Drake's Adult Learning and Organizational Performance Program. Free resources for writers are available at her website: http://writebetteratwork.com.