Fatigue is contagious. Talent developers feel it first. In a world where hybrid work, rapid change, and emotional overload are the new normal, leaders are burning out while trying to keep everyone else motivated.

This session explores how emotional intelligence and body language shape the transfer of energy across teams and learning environments. Using neuroscience, behavioral research, and real-world examples, Dr. Claire Muselman teaches how to identify compassion fatigue, reset emotional energy, and communicate with confidence and authenticity.

Through interactive exercises and practical takeaways, participants will learn how to use their tone, posture, and nonverbal cues to create belonging, trust, and engagement. They’ll leave with a deeper understanding of how presence and self-awareness influence facilitation, leadership, and culture. When we intentionally manage our energy, we elevate our impact and the entire learning experience. Attendees will leave recharged, refocused, and ready to spark connection, confidence, and curiosity in every room they enter.

After the session, the learners will be able to:

1. Recognize the signs of compassion fatigue in themselves and others.

2. Apply emotional-intelligence strategies to build empathy, boundaries, and resilience.

3. Use body language, tone, and micro-expressions to strengthen presence and connection.

4. Design micro-moments of belonging and energy renewal within training and leadership settings.

5. Facilitate with renewed confidence and authenticity to elevate learner engagement.

Meet The Speaker: 

Dr. Claire Muselman is the Chief Operating Officer of WorkersCompensation.com and a Professor of Practice at Drake University specializing in Leadership, Human Resources, and Organizational Behavior. She is also Co-Director of the Master of Science in Leadership program and a nationally recognized keynote speaker. With more than 250 published articles on leadership, emotional intelligence, and neuroscience, Dr. Claire blends academic insight with real-world application to help leaders communicate with clarity, compassion, and confidence. Her signature style, bright, dynamic energy, brings science to life through practical, human-centered strategies that elevate energy and impact. Known for her work with Captive Resources, CLM, and executive education programs, she empowers organizations to build cultures of empathy, accountability, and connection. Whether teaching in the classroom or speaking on stage, Dr. Claire’s mission is to make leadership feel both brilliant and deeply human.